Microsoft Exchange Systems Engineer (SME)
Company: Leidos Inc
Location: Colorado Springs
Posted on: May 4, 2024
Job Description:
Description Leidos is seeking an Exchange System Administrator
to support a large enterprise IT contract for the DOD.This role
requires an individual with subject matter expertise administering
Exchange and email retention systems within a physical and virtual
server environment. Duties include examining incidents and problems
and suggesting and implementing appropriate corrective action to
initiate a repair or return to service. These include maintaining
systems for email journaling, archiving, and eDiscovery on local
and cloud platforms. This role analyzes recurring problems and
initiates solutions for preventing reoccurrence and analyzes
existing infrastructure for tuning/performance enhancements. The
individual will provide systems and software operations and
maintenance support in a large, multi-enclave enterprise
environment. This individual will work in a team environment to
ensure mission needs are met and ensure functionality of
capabilities of customers. Individuals in this role may be required
to perform technical software configuration, rebooting, and other
remedial actions on servers.Why Leidos?
- Leidos Life promotes excellent work-life balance. You can make
an impact and have time for your well-being.
- Leidos offers many opportunities for career development and
advancement.
- Learn more about the benefits we offer: .Successful candidates
must possess the following skills:Primary Responsibilities
- Individuals in this role may be required to remotely log into
servers in order to perform technical software configuration,
rebooting, and other remedial actions.
- Provide implementation, troubleshooting, maintenance, and
monitoring support for physical and virtual servers. Rapidly
distinguish isolated user problems from enterprise-wide application
and system problems.
- Collaborate with peers and other service lanes to perform
network latency analysis to address slow connections and user
experience issues.
- Lead effort to collect data, conduct analysis, develop, and
implement solutions associated with incident tickets and
requirements.
- Establish and maintain comprehensive availability and capacity
management solution using lessons learned and best business
practices
- Provide follow-up reports (technical findings, feedback,
resolution steps taken) for root cause analysis, operational
assessment and process improvement initiatives.
- Support customer requirements in a 24/7/365 environment and be
able to provide on-call support during outages occurring after
hours.
- Update operations and monitoring documentation for 24/7/365
Operations Watch personnel.
- Supporting issues related to group mailboxes and distribution
lists to include designating an end-user(s) as the group mailbox
owner.
- Managing and operating email routing devices and services (like
McAfee, Proofpoint and Edge devices).
- Perform day-to-day management and administration for Exchange
Online system within an Office 365 hybrid/cloud environment.
- Manage, maintain, and troubleshoot email retentions systems
utilizing Veritas Enterprise Vault.
- Managing roles and services, user permissions, email queues,
and dynamic distribution groups.
- Implementation of Exchange PowerShell to fulfill automation
tasksBasic Qualifications
- Experience with interacting with service lanes to handle
service inquiries and problems.
- Extensive experience working as a Tier 2 system administrator:
familiar with using exchange/vault tools.
- Extensive experience with Office 365 and Microsoft Exchange
2016
- Extensive knowledge of Enterprise Vault solutions to reduce
active server storage requirements
- Extensive Experience with Scripting/Automation through Exchange
PowerShell or other scripting languages
- Experience troubleshooting issues in a growing
environment.
- Time management skills with the ability to work within an IT
Service Management/ticketing system (ServiceNow) independently
- Strong oral and written communications skills.
- Strong leadership and mentoring skills to guide and improve
team skill composition.
- Track record of working effectively within a team, and support
to peers toward improved processes and results.
- Ability to triage and properly classify incidents and
prioritize work efforts accordingly
- Extensive experience with planning, deploying, and documenting
patch and configuration updates
- Extensive Knowledge of Disaster Recovery for High Availability
for a Large Environment
- Extensive Experience with log reviews, incident analysis, and
identification of issue trends
- Experience with server patch management methodologies utilizing
SCCMEducation/Training
- The candidate must have Bachelor's Degree with 8+ years (12
years of additional experience may be substituted in lieu of a
bachelor's degree) or a Master's Degree with 6+ years of prior
relevant experience.
- Candidate must, at a minimum, meet DoD 8570.11- IAT Level II
certification requirements (currently Security+ CE, CCNA-Security,
GICSP, GSEC, or SSCP along with an appropriate computing
environment (CE) certification).Clearance
- An active TS/SCI with polygraph is required for this position
or TS/SCI and willingness to obtain a poly.
- US citizenship is required due to the nature of the government
contracts we support.Original Posting Date:2024-02-08While subject
to change based on business needs, Leidos reasonably anticipates
that this job requisition will remain open for at least 3 days with
an anticipated close date of no earlier than 3 days after the
original posting date as listed above.Pay Range:Pay Range
$87,100.00 - $157,450.00The Leidos pay range for this job level is
a general guideline onlyand not a guarantee of compensation or
salary. Additional factors considered in extending an offer include
(but are not limited to) responsibilities of the job, education,
experience, knowledge, skills, and abilities, as well as internal
equity, alignment with market data, applicable bargaining agreement
(if any), or other law.
Keywords: Leidos Inc, Thornton , Microsoft Exchange Systems Engineer (SME), IT / Software / Systems , Colorado Springs, Colorado
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