Production Support Lead (Functional)
Company: Mastech Digital, Inc.
Location: Westminster
Posted on: April 25, 2024
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Job Description:
Mastech Digital provides digital and mainstream technology staff
as well as Digital Transformation Services for all American
Corporations. We are currently seeking a Production Support Lead
(Functional) for our client in the Consulting domain. We value our
professionals, providing comprehensive benefits and the opportunity
for growth. This is a Contract position, and the client is looking
for someone to start immediately.Duration: 24+ Months
ContractLocation: Denver, CORole: Production Support Lead
(Functional)Primary Skills: ComplianceRole Description: The
Production Support Lead (Functional) must have at least 5+ years of
experience. -Responsibilities:- Provide guidance and leadership to
the production support team.- Lead daily standup meetings for the
production support team.- Triage production issues and drive them
to resolution.- Drive and report on incident SLA compliance.-
Provide project leadership with updates on trending production
issues.- Facilitate client meetings for high priority production
issues.- Attend and provide updates for production release follow
up meetings.- Drive creation of RCCA documentation for major
incidents- Create release notes for production defect fixes. --
Provide daily guidance and direction to production support
tester.Expected Deliverables:- Release notes.- SLA reports- Testing
progress reports.Required Skills:- Experience in leading a team.-
Working knowledge ticket management or SDLC.Education: Bachelor's
degree in Computer Science, Electrical/Electronic Engineering,
Information Technology or another related field or
EquivalentExperience: Minimum 5+ years of experienceRelocation:
This position will not cover relocation expensesTravel: NoLocal
Preferred: YesNote: Must be able to work on a W2 basis (No
C2C)Recruiter Name: Vivek ShrivastavaRecruiter Phone: 412.226.4260
(Ext- 2836)Equal Employment Opportunity -#LI-MJ1#Mastech1
Keywords: Mastech Digital, Inc., Thornton , Production Support Lead (Functional), Professions , Westminster, Colorado
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